Assistance
You are in good hands.
Do you need assistance with your website? We support you.
Our offers
Never be alone again.
It's never easy to feel powerless when facing a situation that you don't have control of. Our support service supports you in carrying out technical tasks.
Content editing
We edit texts and images on your website.
Occasional backup
We create backups for your website and database.
Server configuration
We configure your access to your web hosting via FTP and SSH.
Hosting transfer
We migrate your website if you want to change hosting provider.
Web redirect
We redirect your traffic if you own several domain names.
Occasional cleaning
We clean up non-essential or expired data.
No help needed just yet?
Discover our other services.
You don't need support right now, but you may be looking for one of our other services. Do not hesitate to discover them.
Website creation
Whether it's to improve your visibility or sell your products online, a website offers you many advantages.
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Maintenance
Don't wait for problems to arise before dealing with them.
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Training
Improve the understanding of your tools and be more productive thanks to our training sessions.
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Frequently Asked Questions.
Find the answers to your questions.
We provide you with the tools to add or edit content on your website. However, we do not offer content writing. If you have written content yourself and need help adding it to your website, we offer a support service.
We talk about occasional backup when we back up your website and database outside of a backup plan. Their backup should be included in a defined plan, be done regularly and ideally be automated. Having backups is essential in case a rollback needs to be done.
Your website is hosted on a web server, located somewhere in a data center. You don't have physical access to it. To access your web server remotely, there are different methods including FTP and SSH. FTP is a more visual method of accessing your server, whereas SSH requires knowledge of using a command terminal.
We talk about occasional cleanup when we perform cleanup of your database outside of a cleanup plan. The cleaning should be included in a defined plan, be done regularly and ideally be automated. Cleaning is essential to remove non-essential or expired data and thus reduce the size of your database.